Harrison AI is already an AI company. It built a whole team to become AI native.
Matt Geleta is Director of AI Operations and Enablement at Harrison AI, one of Australia’s leading AI companies, its radiology model passed the UK’s toughest exam and beat every frontier lab, it’s in 40 NHS trusts, and it recently raised a US $112 million Series C.
You’d assume a company like that gets a free pass to becoming AI native. It doesn’t. The pace of change means even Harrison is racing to keep up, so Matt built a dedicated team whose entire job is making the company AI native. He walks me through the whole model, the agent they had to build because nothing off the shelf was good enough, and why he thinks AI should make us better humans, not just more productive ones.
What you’ll take away:
An AI company isn’t automatically AI native. The technology moves faster than any organisation, so Harrison built a dedicated team to close the gap.
The model: one full-stack, generalist team across four pillars — infrastructure, knowledge, tooling, enablement — plus AI champions embedded in every function.
The biggest unlock was context. Pensive, their in-Slack agent, reads emails, Confluence and Slack through a knowledge graph and vector database that compounds over time. It writes tenders and automates business cases.
Optimise for speed, not cost. “There’s only so much cost that you could ever take out, but there’s really no limit to how fast the company could move.”
AI can make you a better human, not just a more productive one. Matt’s personal agent reviews everything he writes and says, then flags his EQ and knowledge gaps every week.
Juniors: hiring has slowed for grads across the market, but younger people often upskill on the tools faster than anyone.
Chapters
00:00 Cold open
03:56 Meet Matt Geleta
05:47 The title he won’t put on LinkedIn
07:36 Why commit fully to AI now
10:29 The real cost of waiting
11:33 Harrison’s principles for AI
15:16 Bringing every person along
17:31 Even an AI company had to change
18:36 Superhuman, not cost-saving
22:55 Building the AI ops team
26:49 A full-stack generalist squad
31:07 OKRs and owning the work
34:27 Do we still need juniors?
39:46 Pensive, the in-Slack agent
45:07 Matt’s personal second brain
50:53 The weekly coaching loop
54:04 AI making us better humans
55:23 What hasn’t worked
57:21 Fighting work slop
1:01:00 Why today looks anarchic
1:05:08 A bright, unknowable future
Links
› Matt Geleta: https://www.linkedin.com/in/matthewgeleta/
› Harrison AI: https://harrison.ai/
› Matt’s website:
› Turing Works: https://www.turingworks.ai/
Hosted by Alasdair Bell, fractional head of AI for startups and partner at AI consultancy Turing Works.
